Privacy Policy

How we collect, use, and protect your information.

This Privacy Policy explains how TradingPilotAI, operated by Pilot Ridge LLC (“we,” “us”), handles information in connection with our website, indicators, community, and related services (the “Service”).

Information We Collect

Account & purchase information you provide when you subscribe, such as your email address, Whop username, and TradingView username.
Payment information is processed by our third-party payment platform (Whop). We do not store your full card details on our servers.
Usage and device information, such as pages visited and general analytics, collected through standard web technologies and pixels.

How We Use Information

To provide and deliver the Service, including granting access to indicators, the Discord community, and course materials.
To process payments, manage subscriptions, and handle refund or billing requests.
To communicate with you about your account, purchases, and support requests.
To improve our website and services, and for security and fraud prevention.

Third-Party Services

We rely on trusted third-party platforms to operate the Service, including Whop (payments and membership management), Discord (community access), and TradingView (indicator delivery). Your use of those platforms is also governed by their own privacy policies. We share only the information necessary to deliver the Service.

Cookies & Analytics

Our website may use cookies and similar technologies, including advertising and analytics pixels, to understand traffic and improve the Service. You can control cookies through your browser settings.

Data Retention

We retain information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. To make a request, contact us at support@tradingpilotai.com.

Children

The Service is intended for adults 18 years and older. We do not knowingly collect information from anyone under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes constitutes acceptance of the updated policy.

Contact

Questions about this policy? Email support@tradingpilotai.com.